An exploration of the UK unpaid carer's world



Please check this but that username was when I signed up for free spotify.

I am paying £9.99 pcm but cannot edit  my lists.  I can't remember that username or password and despite numerous attempts, all fail.

If you contact your accounts dept I am a Natwest customer and the accounts
dept should be able to identify me so that you can restore my access.

Hope this helps.

Prof H

On 03/03/2017 04:08, wrote:
Hey there,

Thanks for reaching out to us. We're sorry to hear that you're looking to speak to us over the phone. No worries, we're here to take care of this for you.

Currently, we don't offer telephone support. However, we are more than happy to help you via email.

We can see that you made your account with the username spotless1941. You need to enter this into our login form, along with your correct Spotify password. If you don't remember your password, you can reset it here.

We hope that helps! If you’re still having trouble, a screenshot of the error message you're getting would help speed things up. Just attach it to your next reply.
Otherwise, if you have any other questions, we're just an email away.

Let us know if it worked for you this time. We're always here for you :)

All the best, 


"The best music is essentially there to provide you something to face the world with" - Bruce Springsteen

Spotify Customer Support

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