An exploration of the UK unpaid carer's world

Dementia Triangle of Care 

The Triangle of Care for Dementia describes how meaningful involvement and inclusion of carers can lead to better care for people with dementia. By involving carers, staff and services can ensure they have a fuller picture of the person’s needs and how their dementia affects their behaviour and general wellbeing. In addition, carers are reassured that the person they care for is receiving the best and appropriate treatment possible.

Dementia Herefordshire Home page here

                         Person with dementia

                Practitioner                              Carer




pagetop here   for pasting    Dementia Triangle of Care  here

                                              Dementia Herefordshire Home page here

                                              Dementia and related topics Home page here

                                              Thea Stein, Chief Executive, Carers Trust here

                                              The creation of the Triangle of Care has taken many years  here


Developed by the Royal College of Nursing 2010 in conjunction with the Carers Trust, guidance for the

triangle of care suggests that the best outcomes for patients, carers and practitioners are

achieved when:

1) Carers and the essential role they play are identified at first contact or as soon as possible thereafter.

2) Staff are ‘carer aware’ and trained in carer engagement strategies.

3) Policy and practice protocols regarding confidentiality and sharing information are in place.

4) Defined post(s) responsible for carers are in place.

5) A carer introduction to the service and staff is available, with a relevant range of information across the care pathway.

6) A range of carer support services is available

Source - pp 157/8 here   click  3rd item down - Chapter 7 Living with dementia.pdf - Herefordshire CCG

Success in achieving change depends upon staff becoming willing ‘champions’ for better partnership working and being able to challenge practice that excludes carers. A more inclusive attitude for carers and families should be promoted, where they are listened to and really heard and consulted more closely. Better recognition that carers are key partners in the planning and provision of mental health care also makes sound economic sense. Both commissioners and providers of mental health services need to recognise that supporting carers through initiatives such as the Triangle of Care is a sound investment in safety, quality and continuity of care at relatively little financial cost. That said, supporting carers should not be used as a means, intentionally or otherwise, to substitute necessary statutory support and responsibilities. Carers support should not be seen as a means to reduce support to service users, or to legitimise inappropriate assumptions from services about how much carers can take on.


With the launch of the formal Triangle of Care membership scheme we hope to build on and develop this project further to ensure that all carers of someone with a mental health issue receive the information, advice and support they require to continue in their roles as expert partners in care.

Thea Stein, Chief Executive, Carers Trust here