Case 1 - 3 9 2015 Case 2 could be positive hidden page
3 Sept 2015. Day 2 of our second stay. All going so well that had been talking about extending by two days.
That is - not going so well as thought.
1
Normally - don't use names on my webpages. G was keen this morning to give caree a bath helped by E. Caree left my charge with waterproof pants in place. She returned to my charge at noon. At 1500 I discover that she is not wearing the waterproof pants.
2
There has been discussion with C as manager who will find out the other side of the story. I mentioned that I may not have specifically asked for waterproof pants to be put on after the bath. Anyone who hands over his caree has a right to assume that the caree will return in the same protective attire or clean items unless otherwise stated.
3
Newly appointed carer T took over c 1530 and put new waterproof pants on caree.
4
I was sitting in the dining area of the flat, typing this page. A female voice was heard. In conversation, I asked her name. It was carer A. I thought she was a supervisor. She asked my name. I said I thought she'd know it. She said she'd only just come on duty. I left the topic. . . .
5
She said, once I had explained to main points of the story, that waterproof pants being left off was not a big issue. I said it was and I am the customer. If the wheelchair had been soiled, it would have been unusable for the rest of our hoiiday. I left the topic because if I had progressed to caree distress, the situation might have developed even more negatively.
6
I said to C the manager that I had had a very interesting chat to K at higher level in the org [before finding out about the waterproof pants problem] and am thinking about leaving caree here for a week and going elsewhere for a break. That situation has not changed in anticipation of, ideally, seeing any documents which specify how carees are cared for and the checks in place.
7
Part of the K chat was about how leaving caree here for a week would work. My provisional thoughts are:
- Caree would occupy the flat with one carer from a designated set of carers
- Carer brief CVs would be in my possession well in advance
- The 24 hours would be broken down into three times eight hours
- The carer from 1 would have full responsibility for caree during a specific shift.
- There would be a detailed doc relating to the carer's duties [already in place, one imagines]
- There would be a less-detailed doc relating to two-way communication
- All alarms and other communication systems would be in full working order throughout the week etc
- Central heating in full working order
- Hot water ditto.
8
Item 7.9 is included as I had said to C soon after caree and I left after our first visit in early August that it should be working by our next visit.
9
Item 7 - alarm not working in the main episode described. Pressed it at 1627 and again at 1643 - no response. Need to clarify - neck alarm. Pressing the wall version - OK. C responded. I pressed neck alarm at wall version - OK. Conclusion - pos weak battery.